Map screen help: enabling and disabling of the inter-trip lines

30th Nov, 2011

Trip Journal Guide
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Like we started doing some time ago, we’re going to try to come up with a blog-post for each specific support issues that we find could be relevant to all users. Today: enabling and disabling of the inter-trip lines. Yes, those black lines that you see on the map screen.

This action is currently available for the iPhone devices only and will be added for Android in the future releases.

Please see the below steps to get to the map options screen and be able to enable/disable the inter-trip lines or manual places connecter:

1. From the trip screen, tap the map area:

2. On the map screen, select “More” on the footer menu:

3. Then select “Options”:

4. From the available options you can unselect “Show inter-trips” lines:

5. When this is disabled, the “black lines” will dissapear

With Trip Journal on the Sea

3rd Oct, 2011

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We hope you’ve had a sizzling Summer full of great travel experiences. Summer holidays are over for the most part and our users took some amazing trips.

Here’s a trip around Greece from one of our customers, Dan Ciulea, that is worth viewing:

Did you know you can embed your trips to your blog? Here’s how.


Last days of Summer

21st Sep, 2011

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Embed trip tutorialThe end of Summer was a busy time for us. In August, Trip Journal for Symbian took 3rd Place in the 2011 Nokia Calling All Innovators Contest in the Lifestyle and Leisure category.

A big thank you once again to all of you who use Trip Journal for Symbian. CAI was an exciting competition with developers from around the world competing to win $10 million in prizes. It is the largest single developer contest in history and it’s all about innovation. Trip Journal for Symbian has been downloaded from 134 different countries in the Nokia Store and we are thankful for each and every one of you. We want to continue to make Trip Journal the best travel app to track, view, and share your travel experiences.

Download Trip Journal from Nokia Store today!

How do I retrieve the Trip Journal crash logs?

18th Jul, 2011

Trip Journal Guide
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If Trip Journal is freezing or crashing regularly, we may request crash logs from you to help us diagnose any issues. Crash logs contain information about what the app was doing just prior to the crash.

To find a log file, please sync your iPhone, iPod or iPad first, then locate the correct log file for the app using the path for your OS below. The log file’s name should start with the app’s name.

When an application crashes on the iPhone or iPod touch, a “crash report” is stored on the device. Crash reports describe the conditions under which the application terminated, in most cases including a complete stack trace for each executing thread, and are typically very useful for debugging issues in the application.

When the user synchronizes their device using iTunes, crash reports are copied to a directory on the user’s computer. If the application was distributed via the App Store and the user has chosen to submit crash logs to Apple, the crash log will be uploaded and the developer can download it via iTunes Connect. For applications that have been distributed using Ad Hoc or Enterprise methods, getting crash reports requires user cooperation. Specifically, the user will need to retrieve the crash report from the directory where it was copied by iTunes. Depending on the platform, the directory is:

  • Mac OS X: ~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
  • Windows XP: C:\Documents and Settings\<USERNAME>\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>
  • Windows Vista or 7: C:\Users\<USERNAME>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>

<USERNAME> is the user’s login name for the computer. <DEVICE_NAME> is the name of the iPod touch or iPhone, for example, “John’s iPhone”.

We are only interested in .crash files. The crash report’s file name begins with the application name and contains date/time information. In addition, <DEVICE_NAME> will appear at the end of the file name, before the extension.

Once you’ve located the correct file, please email it back to us at

How to assign a past date to a waypoint in Trip Journal

17th Jul, 2011

Trip Journal Guide
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Many times when you travel, the landscapes simply capture you in such a way that you forget to snap a picture or to record the new waypoint. This is why we made sure Trip Journal has the ability to assign a past date and time to any waypoint.

To change the date follow the next steps:

How to export your trips from Trip Journal for iPhone 6.1 to iTunes

29th Jun, 2011

Trip Journal Guide
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The new Trip Journal 6.1 for iPhone brings a new feature: iTunes export, enabling you to export your trips to iTunes and from there re-import them to any other iPhone that has Trip Journal installed. Check our video below for a detailed tutorial and steps.

Please feel free to comment adding your questions or simply go to our Community Support platform to leave your questions or comments.

Enjoy the Summer!

How to recreate Past Trips with Trip Journal

23rd Jun, 2011

Trip Journal Guide
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Some of the questions being sent to our Support Community Desk deserve a dedicated blog-post so here it is :)

Today’s question was sent by Andre, a motorcycle fan who uses Trip Journal for iPhone to document and share his bike rides:

I went around the world on a motorcycle 10 years ago, I am have finally digitized all my photos. I was wondering: Is there a wat to manually create a trip? I.e  can I add photos and way points, dates to this trip? in other words. re-create an OLD trip?


Trip Journal is a great app for tracking your trips on the go, but if you only want to be busy taking pictures with your phone during the travel and care less about recording your route and establish waypoints, you can leave that for when you get home.

All you need to make sure is that your photos are added to the Camera Roll or Photo Library, so that you can access them from the Trip Journal application, then:


Create a new trip and go to “Locate on Map”. On the map you can add manual waypoints


One can easily move them to the exact location, change their creation date, add a photo to them


After adding the first manually created waypoint, you can delete the Start Waypoint (from Waypoint Admin) – you don’t need this since it has your current location associated with the current date


You can add more photos to a waypoint (to do this go to Waypoint List and select the waypoint to which you want to add more photos, click on the add photos button)

Trip Journal Webby Awards Resources

19th Apr, 2011

Trip Journal Guide
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Since Trip Journal has been nominated for the Webby Awards as Best Travel app, we started receiving requests from all of you out there, wishing there were easy ways to show your support and encourage your website visitors and blog readers to vote for Trip Journal.

Because we listen and we are grateful for your support, we have prepared some banners that you can simply copy and place on your blog, forums or websites to help spread the news. See below for details.

If you require any help with these or have a specific inquiry not covered here, please use our contact form to ask for more info. Thank you!

Copy the HTML code located under each banner that you find suitable for your page:

Vote for Trip Journal in the Webby Awards 2011
<a href=”″ target=”_blank”><img src=”×125.jpg” alt=”Vote for Trip Journal in the Webby Awards 2011″ width=”125″ height=”125″ border=”0″ /></a>
Vote for Trip Journal in the Webby Awards 2011
<a href=”″ target=”_blank”><img src=”×250.jpg” alt=”Vote for Trip Journal in the Webby Awards 2011″ width=”300″ height=”250″ border=”0″ /></a>
Vote for Trip Journal as Best Travel App in the Webby Awards 2011
<a href=”″ target=”_blank”><img src=”×60.jpg” alt=”Vote for Trip Journal as Best Travel App in the Webby Awards 2011″ width=”468″ height=”60″ border=”0″ /></a>

How Does the New Trip Export-Import Feature Work?

11th Apr, 2011

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Trip Journal Import ProcessAfter releasing our latest Trip Journal 6.0 versions for iPhone and Android, many users have asked us if we can explain, even more than we did it in our release blog-posts, how does this feature work. So we considered it as being our duty to further explain with a specific post.

We will be very specific, taking you step by step through both export and import processes. Screenshots are also provided to guide you.

Trip export:

1. Go to the Share Trip screen and select Email Export.

2. Make sure that you have a recipient selected. To do this press “Select Recipients” from Mail Export screen. Add a recipient or select an existing one from Recipients screen.

3. Press export from the Mail Export screen, and press send from the Mail Screen.


Trip Import:

1. Have an email account set up on your device (the recipient’s email account).

2. Check for the new email.

3. Select the e-mail, and check the attachment at the end.

4. Selecting the attachment, a menu appears showing the applications able to open the file. If selecting “Open in Trip Journal” the trip will be imported into the archived trips of the Trip Journal application.  That’s all.


Note: When selecting “Open in…” you will see a list of applications able to open the attachment. In our case Trip Journal and Trip Journal Free.

Select one of the applications and the trip will be imported into the selected application’s archived trips.